Geronimo VR Privacy Policy
This privacy policy explains what data the game Geronimo VR (for Meta Quest) and the website geronimovr.com collect, how that data is used, who it is shared with, and how you can request its deletion. Geronimo VR is developed and published by Algo Interactive VOF, trading as DarkMatter Studios.
- We do not run our own game servers or databases. We do not store your game data on systems we control.
- The game uses Meta platform features for identity, game ownership, presence and invitations: your Meta user ID, your display name, friends and invitations, Group Presence (so friends can join your lobby) and in-app purchases.
- Epic Online Services (EOS) handles multiplayer identity, lobbies and peer-to-peer/relay networking.
- Voice chat is live only. It travels through the multiplayer connection, and the game never records or stores it.
- The game does not use analytics, crash reporting, advertising or tracking. We do not sell your data.
- If you sign up for our newsletter on the website, we store your email address to send you updates. You can unsubscribe at any time.
- Any user, anywhere, can request deletion of their data at any time, free of charge, by emailing info@darkmatter-studios.com.
1. Who we are
The controller responsible for the processing of your data is:
Algo Interactive VOF (trading as DarkMatter Studios)
Robert Schumanplein 43
7007 HV Doetinchem
The Netherlands
Chamber of Commerce (KVK) number: 84074604
Email: info@darkmatter-studios.com
This policy applies to the Geronimo VR application on Meta Quest and to the website geronimovr.com.
2. Data collected in the game
Geronimo VR runs on the Meta Horizon platform. It uses Meta platform features for identity, game ownership (entitlement), presence and invitations, and Epic Online Services (EOS) for multiplayer identity, lobbies and peer-to-peer/relay networking. Through these services, the game receives and processes the data listed below. We do not ask you for an email address, real name, location or any other personal information, and we do not create our own user accounts.
| Data | Source | Where it is kept |
|---|---|---|
| Meta user ID: the unique identifier of your Meta account | Meta platform | Processed during play, for example to identify the friend you send an invitation to; not stored by us |
| User profile: your Horizon display name, or your Horizon username if no display name is available | Meta platform | Processed during play only; sent to the session host and shown to the other players in your session |
| Friends and invitations: your eligible Horizon friends, shown in Meta's invite panel, and the invitations you send or accept | Meta platform | Handled by Meta's system invite panel; the game does not store your friends list |
| Group Presence and deep linking: the co-op lobby you are in (destination), its lobby session ID and whether it is joinable | Generated by the game | Published to Meta while you are in a lobby, so friends can see it and join; read by the game when you accept an invitation; not stored by us |
| EOS multiplayer identity: the Product User ID that Epic Online Services assigns to you for multiplayer | Epic Online Services | Used during play to identify you in lobbies and multiplayer sessions; kept by Epic Online Services, not by us (see section 8) |
| Lobby data: the lobby you are in and its details, such as the session name, number of players and whether it can be joined | Generated by the game | Held by Epic Online Services while the lobby is active; not stored by us |
| Purchase and entitlement information: whether you own the game and any downloadable content (DLC) | Meta platform | Processed by Meta; we do not receive or store payment details |
| Voice audio: your voice when voice chat is active | Your headset microphone | Transmitted live to other players in your session by the game's voice chat (EasyVoiceChat) through the multiplayer connection; the game never records or stores it |
| Movement data: the position of your headset and controllers/hands | Your headset | Processed on your device to run the game and sent live to other players in your session to display your character; not stored |
| IP address | Network connection | See "Multiplayer connections" below; not collected or stored by us |
| Session bans: the online session identities of players a host has banned from their session | The hosting player | Held only in the host's memory while hosting and cleared when hosting ends; never saved |
| Game settings: your player and weapon loadout | You | Stored locally on your headset only |
Multiplayer connections
Multiplayer sessions are hosted by players on their own headset (a "listen server"). Epic Online Services provides the lobbies and connects players, either directly between headsets (peer-to-peer) or through Epic's relay servers. Your device's IP address may therefore be visible to the host's device for the duration of the session, and Epic processes it to make the connection. We do not collect or store IP addresses.
What the game does not collect
In addition to the list above: the game contains no analytics, no crash reporting, no advertising and no third-party tracking software, and it does not access your camera/passthrough feed or your location.
3. How we use game data
- Meta user ID: to identify your Horizon account on the Meta platform, for example the account you send a lobby invitation to.
- User profile (display name): to show who you are in the multiplayer operator roster, so teammates in the same co-op session can see who they are playing with.
- EOS multiplayer identity: to identify you in lobbies and multiplayer sessions and to connect you to other players.
- Lobby data: to create, find and join multiplayer lobbies.
- Friends and invitations: when you choose to invite someone from a lobby, Meta's invite panel shows your eligible Horizon friends and you pick who to invite. When a friend accepts, the game uses the invitation to bring them into your lobby if there is still space.
- Group Presence and deep linking: to tell Meta which joinable co-op lobby you are in, and, when you accept an invitation, to read that lobby's destination and session ID so the game can connect you to it, whether the game was already running or is launched by the invitation.
- Purchase and entitlement information: to verify that you own the game and to unlock downloadable content you bought.
- Voice audio: to let you talk to the other players in your session in real time.
- Movement data: to play the game and to show your character's movement to the other players in your session.
- Session bans: to keep a banned player out of the host's session until hosting ends.
- Game settings: to remember your player and weapon loadout between sessions.
We do not use your data for advertising or profiling, and we do not sell it.
4. Data collected on the website and newsletter
Visiting the website
geronimovr.com does not use analytics, advertising or tracking cookies, and has no user accounts. The only form on the website is the newsletter sign-up (see below). When you visit the website, your browser connects to the following services, which receive technical data (such as your IP address, browser type and the page requested):
- Vercel: hosts the website. Vercel processes server logs to deliver the site and to protect it against abuse.
- MISO CMS, operated by MISO Software: the content management system the website's content (news, blog posts, media) is loaded from. Its servers are located in New York, United States, and keep technical server logs.
- Google Fonts, by Google: provides the fonts used on the website. Google receives your IP address when the fonts are loaded.
We use this data only to deliver and secure the website.
Newsletter
You can sign up for our newsletter on the website to receive patch notes, news about new maps and Early Access updates by email. Signing up is optional and uses double opt-in: you only start receiving the newsletter after you confirm your subscription through the link in the confirmation email we send you.
When you sign up, we store:
- your email address;
- where on the website you signed up (for example the homepage or the footer);
- your subscription status, and the date, time and IP address of your confirmation, as proof of your consent;
- delivery information for each email we send: whether it was delivered, bounced or reported as spam;
- whether you opened an email and which links in it you clicked.
We use this data only to send you the newsletter, to prove that you asked for it, to stop sending to addresses that bounce or report spam, and to see in general which content readers find interesting. We do not use it for advertising and do not share it with anyone other than the service providers below.
Newsletter data is stored in the MISO CMS (operated by MISO Software, servers in New York, United States), and emails are sent through Resend, an email delivery service based in the United States, which also measures opens and clicks for us.
You can unsubscribe at any time through the unsubscribe link in every newsletter email, or by emailing info@darkmatter-studios.com.
5. Who we share data with
- Meta Platforms: provides the identity, entitlement, presence and invitation features listed in section 2. Meta's processing of your account data is governed by Meta's own privacy policy.
- Epic Games: provides Epic Online Services, which handles multiplayer identity, lobbies and peer-to-peer/relay networking. Epic processes your Product User ID, lobby data and IP address, and when a connection is relayed, multiplayer traffic such as voice and movement passes through Epic's servers. See Epic's privacy policy.
- Other players: see your display name and movement, and hear your voice during a session. Your Horizon friends can see, through Meta, which joinable Geronimo VR lobby you are in.
- Service providers for the website and newsletter: Vercel, MISO Software, Google and Resend, as described in section 4.
- Authorities: only when we are legally required to.
6. International data transfers
Some of the providers above (Meta, Epic Games, Vercel, MISO Software's servers, Google and Resend) process data in the United States. Where personal data from the European Economic Area is transferred outside it, this is done under appropriate safeguards, such as the EU–US Data Privacy Framework or the European Commission's Standard Contractual Clauses.
7. Legal basis for processing
- Performance of a contract (Art. 6(1)(b) GDPR): to provide the game and its multiplayer, social, voice and purchase features you use.
- Consent (Art. 6(1)(a) GDPR): to send you the newsletter and measure opens and clicks. You can withdraw your consent at any time by unsubscribing; this does not affect emails sent before you withdrew.
- Legitimate interests (Art. 6(1)(f) GDPR): to let hosts ban disruptive players, to deliver and secure the website, and to keep proof of newsletter consent.
8. How long data is kept
- Profile, friends, invitation, Group Presence, voice and movement data are only processed while you play and are not stored by us.
- Lobby data is held by Epic Online Services while the lobby is active.
- Your EOS Product User ID and the data EOS stores for it stay with Epic Online Services until they are deleted on request (see section 9). There is no fixed retention period. Epic may also keep technical logs; see Epic's privacy policy for how Epic handles data.
- Your Meta account, entitlement and purchase data are kept by Meta under Meta's own privacy policy.
- Game settings stay on your headset until you uninstall the game.
- A session ban exists only in the host's memory while they are hosting and is cleared when hosting ends. It is never saved.
- Website server logs are kept by our providers for a limited period for security purposes and then deleted.
- Newsletter data is kept for as long as you are subscribed. If you do not confirm your sign-up, or if you unsubscribe, we stop emailing you and keep only a record of your email address and status, so that we respect your choice and do not email you again. You can ask us to delete that record too (see section 9).
9. Requesting data deletion
All users can request the deletion of their data at any time, free of charge, regardless of where they live and without having to give a reason.
To do so, email info@darkmatter-studios.com with the subject "Data deletion request" and include your Horizon username or display name so we can find your data. We will confirm and complete your request within 30 days.
On request, we will delete:
- Your Epic Online Services data: the Product User ID EOS holds for you in Geronimo VR, the data EOS stores for it and any linked accounts, using Epic's developer tools. Epic may apply a short grace period before the deletion is final; this falls within the 30 days. If we cannot match your request to an EOS record, we will tell you.
- Newsletter data: your email address and the related records described in section 4.
You can also delete some data yourself:
- Data on your headset (game settings): uninstall Geronimo VR from your headset.
- Newsletter: click the unsubscribe link in any newsletter email to stop receiving it. To have your email address removed completely, email us as described above, mentioning the email address you subscribed with.
- Your Meta account data: manage or delete it through your Meta account settings.
Please note: session bans do not need a deletion request. A ban exists only in the host's memory, we have no access to it, and it is cleared when hosting ends. Voice and movement data are not stored, so there is nothing to delete.
10. Your rights
You have the right to access, correct and delete your data, to restrict or object to its processing, and to data portability. We grant these rights to all users, not only to residents of a specific country or region. To use any of these rights, email info@darkmatter-studios.com.
If you think we are handling your data incorrectly, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or with the data protection authority in your own country.
11. Age requirement and children
Geronimo VR is intended for players aged 16 and older and is not directed at children. We do not knowingly process data of children under 16. If you believe a child under 16 has used the game and data about them is held, contact us and we will delete it.
12. Security
We keep data collection to a minimum and do not operate our own game servers or databases holding player data. Data processed through Meta and Epic Online Services is protected by those providers' own security measures. Connections to the website are encrypted with HTTPS.
13. Changes to this policy
We update this policy when the game or website changes the way it handles data, for example when new platform features are added in an update. The "Last updated" date at the top shows the latest version. The current version is always available at geronimovr.com/privacy-policy.
14. Contact
For any questions about this policy or your data:
Algo Interactive VOF (DarkMatter Studios)
Robert Schumanplein 43, 7007 HV Doetinchem, The Netherlands
info@darkmatter-studios.com